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KScheidt
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Member since ‎Jan 24, 2023
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Kelly Scheidt

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KScheidt on August 01, 2023
Add ability to mark as spam and/or block in "tickets" view
In a tech support role, I primarily use "tickets" and not "conversations". I see there is no option to block emails or mark emails as spam from the "tickets" view. This would be a huge time saver if I could do this in my normal work window instead o read more
Reply Idea Tickets
11 upvotes
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KScheidt
Member
February 02, 2023
Reply to Night mode
I downloaded one called "Dark Reader" for Firefox and it works like a dream. Thank you for everyone who offered to help!
KScheidt
Member
January 24, 2023
Reply to Reset Ticket ID numberseries or create our own
I second this notion. Ticket numbers are too long and they are not closely sequential. There can be 1,000,000 ticket number difference within only a ...read more
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