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AMcDonald67
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Member since ‎Jan 19, 2023
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Anna McDonald

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AMcDonald67
Member
January 07, 2025
Reply to AI Customer Agent Training
It blows my mind that we cannot train the Customer Agent further. When testing it, it sometimes provides inaccurate responses. There is no place whe...read more
AMcDonald67
Member
November 14, 2023
Reply to More flexible knowledge base design and layout, including custom HTML/CSS
We desperately need to be able to change the font color and hightlight text. This is extremely important.
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