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wnell
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Membre depuis ‎mars 13, 2017
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Waldo Nell

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Activité

tom569039875678 le Septembre 23, 2020
Allow users to be 'primary team member' of more than one team
Currently, a user can be a 'primary' member of only one team. The user can be added to other teams as an 'additional team member', but many team features are unavailable to these 'additional' users (see list of restrictions below). This is probl Lire la suite
Répondre Idée Users & Teams & Permissions
188 Mentions J'aime
42 Réponses
wnell
Participant
Février 04, 2021
I agree. We are implementing Service Tickets and I need to be able to send internal emails to teams as opposed to users for making management easier...Lire la suite
Résolues
wnell le Janvier 20, 2021
Business hours delay in ticket workflow
I have a simple requirement: If a ticket is received in our Default Support pipeline, and is in status NEW, I want to add a workflow that delays for 4 business hours, then, if there are no agent replies, send an email to the agent to remind them tha Lire la suite
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3 Mentions J'aime
1 Réponse
Résolues
wnell le Mars 13, 2017
Setting a variable in HubL
I am not sure if this is by design or a bug in your implementation but it certainly does not seem to be consistent. I have narrowed it down. The below snippet works as expected: {% set queryparam2 = "initial" %} {% if 1 == 1 %} {% set queryp Lire la suite
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0 Mention J'aime
3 Réponses
wnell
Participant
Mars 14, 2017
Thanks for the info. That is what I thought. I did implement a workaround but it does make life a bit harder.
Résolues
wnell le Mars 13, 2017
Setting a variable in HubL
I am not sure if this is by design or a bug in your implementation but it certainly does not seem to be consistent. I have narrowed it down. The below snippet works as expected: {% set queryparam2 = "initial" %} {% if 1 == 1 %} {% set queryp Lire la suite
Répondre Discussion
0 Mention J'aime
3 Réponses
wnell
Participant
Mars 14, 2017
Thanks for the info. That is what I thought. I did implement a workaround but it does make life a bit harder.
wnell le Septembre 14, 2016
Secondly limit being hit even with rate limiting code
I have implemented some rate limiting code to ensure I do not exceed 10 requests per second (with a safety margin of 1). I tested this and it does work indeed. During any 1 second time window the code will not send more than 9 requests. Please ex Lire la suite
Répondre Discussion Uncategorized
0 Mention J'aime
9 Réponses
wnell
Participant
Septembre 14, 2016
I have sent the details to you.
wnell le Septembre 14, 2016
Secondly limit being hit even with rate limiting code
I have implemented some rate limiting code to ensure I do not exceed 10 requests per second (with a safety margin of 1). I tested this and it does work indeed. During any 1 second time window the code will not send more than 9 requests. Please ex Lire la suite
Répondre Discussion Uncategorized
0 Mention J'aime
9 Réponses
wnell
Participant
Septembre 14, 2016
I have sent the details to you.
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