Hi, I think that a CRM which wants to be compliant with credit card rules should have the possibility to redact the full CC number when a customer decides to send it. We have already in place warning messages and despite this sometimes custo 続きを読む

Hi, why I can send a template from coversation and not from ticket view? Thanks!

Hi, I would like to avoid customers contacting us back simply by replying to the same ticket/conversation if the issue we need to fix is a different one. Right now we have a workflow which will move to closed all tickets/conversation whi 続きを読む