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EP13
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Elena P

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EP13 on January 18, 2023
Hi, why I can send a template from coversation and not from ticket view? Thanks!
1 upvote
3 Replies
Member
January 18, 2023
We had a reply - thank you no need of assistance anymore
EP13 on January 18, 2023
Hi, why I can send a template from coversation and not from ticket view? Thanks!
1 upvote
3 Replies
Member
January 18, 2023
We had a reply - thank you no need of assistance anymore
EP13 on January 18, 2023
Hi, why I can send a template from coversation and not from ticket view? Thanks!
1 upvote
3 Replies
Member
January 18, 2023
We had a reply - thank you no need of assistance anymore
EP13 on January 18, 2023
Hi, I would like to avoid customers contacting us back simply by replying to the same ticket/conversation if the issue we need to fix is a different one. Right now we have a workflow which will move to closed all tickets/conversation which d read more
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