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EKopec
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Member since ‎Jan 17, 2023
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Erin Kopec

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EKopec on April 10, 2024
Hello, We did not start utilizing the persona property until we were already 1 year into using HubSpot, which means we have several thousand (7,000) contacts with no persona. Any advice on cleaning up this property for those contacts? Thanks
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Participant
April 10, 2024
This is great feedback. I had not thought about that. Just to clarify, this is something we can set up to automatically update older contacts. Moving ...read more
EKopec on April 10, 2024
Hello, We did not start utilizing the persona property until we were already 1 year into using HubSpot, which means we have several thousand (7,000) contacts with no persona. Any advice on cleaning up this property for those contacts? Thanks
0 upvote
2 Replies
Participant
April 10, 2024
This is great feedback. I had not thought about that. Just to clarify, this is something we can set up to automatically update older contacts. Moving ...read more
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EKopec on April 10, 2024
Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
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BenBen on October 24, 2023
Hi community! I started a new position and found out that a large part of our ABM contacts are unengaged or excluded from our email communication. Either they have not engaged with the last 11 emails we sent them (for content or email policies), read more
Participant
April 02, 2024
Hi Olivia, We have over 2,000 unengaged contacts due to not having a policy on how to handle. A lot of these are customers, which is not ideal. We ha...read more
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