Profile

KSöderholm0
Member
Member since ‎Jan 16, 2023
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    4
  • Upvotes Received
    12
  • Ideas
    7

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Kia Söderholm

This user hasn't created a bio yet. Edit your own profile here!

Activity

KSöderholm0 on October 12, 2023
Out of office rotation removal
We would like to easily remove someone from receiving tickets based on a rotation workflow. If some one is out of office, we need to now remove them from the team or from the workflow, which is not practical.
Reply Idea Tickets
2 upvotes
1 Reply
KSöderholm0 on October 12, 2023
Rotation from ticket
We would like to sometimes manually assign a ticket to a team, which would rotate the ticket to a specific team member next in line.
Reply Idea Tickets
2 upvotes
0 Reply
KSöderholm0 on October 12, 2023
Customer's out of office email/ automated emails
We don't receive customer's automated emails such as out of office emails. We would like to receive them in the ticket were we have replied to the customer.
Reply Idea Tickets
1 upvote
0 Reply
KSöderholm0
Member
October 12, 2023
Reply to Automate Ticket Assignment Rotation
I think our problem is similar to this. We would like to manually assign a ticket to a team, which would rotate to the next customer service represen...read more
KSöderholm0
Member
October 12, 2023
Reply to Team Mentions (@mention Team)
This would be really helpful for us as well
KSöderholm0
Member
September 15, 2023
Reply to Team Mentions (@mention Team)
This would be extremely helpful for Sales or Product management to share information for the whole Customer Service team.
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.