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LMartinez50
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Member since ‎Jan 13, 2023
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Luis Martinez

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LMartinez50 on October 18, 2023
Intercom Mapping field Last Seen
The only and most important field that we need from intercom to Hubspot is Last seen as this is a reference to customers usability (accessing their tools). Can you please make sure this field is mapped as well so we can better use the tools we have read more
Reply Idea APIs
0 upvote
0 Reply
basil on July 17, 2019
ToC Table of Contents for Knowledge Base Articles
Would be cool if you would autogenerate a ToC of knowledge base articles from the paragraph headings without wasting too much screen real estate. Maybe an option to toggle on and off? Or a sticky box that scrolls with you? Especially for longer arti read more
Reply Idea Knowledge Base
94 upvotes
26 Replies
LMartinez50
Member
July 04, 2023
So critical to guide users to the right place vs having to build several areticles that relate to each other. This should be like notion does with th...read more
BradCarter on July 24, 2019
organise/arrange contacts on company record
I'd love to be able to arrange contacts on a company record in order of importance or relevance to the record. Sometimes we have more than 5-10 contacts associated with a company and it would be ideal to arrange them so that the top contacts relevan read more
Reply Idea Contacts & Companies
247 upvotes
103 Replies
LMartinez50
Member
April 05, 2023
@Dylan I think with 198 upvotes this may be somethig to consider? It is very hard to see information when a company record has 100+ contacts but on...read more
romi on July 20, 2022
Add regions to languages
Ability to add regions as well as languages to the Knowledge Base, i.e. Australia, UK, NZ, etc
Reply Idea Knowledge Base
55 upvotes
27 Replies
LMartinez50
Member
March 29, 2023
We operate 90% in Iceland and it is pretty hard to ensure all our content is localised in Icelandic. Having our content in Icelandic will resolve so ...read more
LMartinez50 on March 22, 2023
AI for Conversations
Hi guys, When are we planning to launch AI for Chat bots / conversations? Considering Hubspot Service Hub hold information about knowledge base, snippets, previous reps conversations and more it would make sense to use this powerful feature for read more
Reply Discussion chatbot
5 upvotes
0 Reply
BradCarter on July 24, 2019
organise/arrange contacts on company record
I'd love to be able to arrange contacts on a company record in order of importance or relevance to the record. Sometimes we have more than 5-10 contacts associated with a company and it would be ideal to arrange them so that the top contacts relevan read more
Reply Idea Contacts & Companies
247 upvotes
103 Replies
LMartinez50
Member
April 05, 2023
@Dylan I think with 198 upvotes this may be somethig to consider? It is very hard to see information when a company record has 100+ contacts but on...read more
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