its very important we have some automation tickets that dont need CES, and its a big problem with our ticket flow, cuose customer dont understand wh...Leia mais
We have a good proposal for you! and we propose as beta test 😉 Is there a way to filter the fragments? if the agent is in an ENGLISH pipeline or in a ticket with the property "english language" Could the search offer only the ENG variable? A Leia mais
We have a good proposal for you! and we propose as beta test 😉 Is there a way to filter the fragments? if the agent is in an ENGLISH pipeline or in a ticket with the property "english language" Could the search offer only the ENG variable? A Leia mais