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cbb
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Member since ‎Jan 12, 2023
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Courtney Bentley

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cbb
Member
August 01, 2024
This is a need for us as well. We sometimes want to create custom versions of articles for specific clients to make available to their users. We don'...read more
cbb
Member
October 20, 2023
We are able to do this in Jira, and it's very helpful to keep colleagues updated on status of issues without their need to own the ticket or go click...read more
cbb
Member
March 28, 2023
Let's keep nudging this one. We just implemented the Service hub last week and this is a major pain point. New conversations come in and we triage an...read more
cbb
Member
March 22, 2023
We just migrated (this week) to HubSpot and this is already a major painpoint for us. We have an email address and form submissions routing to an inb...read more
cbb
Member
February 28, 2023
Color coding, font awesome icons -- some way to add a visual element when creating custom status options!
cbb
Member
February 22, 2023
I agree with you that this is functionality that is needed. Not just the ability to display properties on the TicketThread, but also on the main tick...read more
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