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LauraGirod
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Member since ‎Jan 12, 2023
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  • Upvotes Given
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Laura Girod

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efaria on December 28, 2022
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to clos read more
35 upvotes
10 Replies
Participant
January 25, 2023
Upvoted as it is quite useless to have the FTR including non-business hours 🙂 For reporting purposes, we need it for working hours only.
mbarba on February 24, 2022
Hey there! I’m Mary Barba, HubSpot Academy’s revenue operations (RevOps) professor. Welcome to the Data Management & Reporting Study Group! One of the best ways to learnData Management & Reporting is by implementi read more
66 upvotes
893 Replies
Participant
January 12, 2023
What's your current role? CRM manager What industry do you currently work in? Fintech What excites you most about RevOps? building a...read more
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