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MWoppmann
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Member since ‎Dec 21, 2022
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Martina Woppmann

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MWoppmann on November 20, 2024
A view of all e-mail addresses across all Inboxes.
Hello dear HubSpot team, a "cross-inbox view" of all email addresses stored in the inboxes would be very helpful. Without this feature, it is very tedious to look in which inbox which email addresses are used. It goes without saying: in the read more
Reply Idea Conversations
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MWoppmann
Participant
May 28, 2024
Reply to Delete ticket action in workflow
Dear HubSpot team, The fact that tickets can also be deleted automatically is a basic function. HubSpot can do so much - and not that? Please include...read more
MWoppmann
Participant
May 26, 2023
Reply to Time in Ticket Status reporting function
Yes, absolutely necessary! 👍 Many thanks for your posting @SarahX ⭐ The goal of a perfect customer service is to be there for the customer wh...read more
MWoppmann on May 24, 2023
Ticket: Statusaktualisierung nur bei Antwort von Empfänger aus "An"
Hallo liebes HubSpot-Team, wir haben bei " Ticket-Status aktualisieren " das Häkchen gesetzt bei: " Ein Kunde antwortet auf eine E-Mail ". Wir versenden oft Mails an einen Empfänger in " AN " UND zugleich an einen weiteren in " CC ". read more
Reply Idea Tickets Workflows
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MWoppmann
Participant
May 08, 2023
Reply to Template folders are not visible when you filter by a specific owner
This function would be so important. Because especially when you have templates for different departments, it could speed up the processes significan...read more
MWoppmann
Participant
February 24, 2023
Reply to Tickets aus Conversations/Postfach oder aus Service/Tickets zuweisen?
Hallo @RomyFuchs1 , herzlichen Dank für Deine hilfreiche Antwort. Dann begebe ich mich jetzt mal ins Ideenforum - bestimmt hat jemand das Thema ber...read more
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