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AAdofina
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Member since ‎Dec 20, 2022
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Aldwin Adofina

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AAdofina on December 05, 2023
Hi everyone, I was able to create a workflow however, the only action under communication is to send an email. I tested it and it did sent an automated email response but the auto response did not appear in the customer portal ticket details page ( read more
2 upvotes
4 Replies
Member
January 25, 2024
Hi Lucila, Thank you for responding to my inquiry and sorry for the lag in my response. We we're on Embargo and got back to work the 2nd week of Jan...read more
Solved
AAdofina on December 05, 2023
Hi everyone, I was able to create a workflow however, the only action under communication is to send an email. I tested it and it did sent an automated email response but the auto response did not appear in the customer portal ticket details page ( read more
2 upvotes
4 Replies
Member
January 25, 2024
Hi Lucila, Thank you for responding to my inquiry and sorry for the lag in my response. We we're on Embargo and got back to work the 2nd week of Jan...read more
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