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MFirle
Member | Elite Partner
Member | Elite Partner
Member since ‎Dec 20, 2022
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Moritz Firle

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Snaedis on September 07, 2020
More flexible knowledge base design and layout, including custom HTML/CSS
There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm read more
Reply Idea Knowledge Base layout styling Template Design Templates
1080 upvotes
197 Replies
MFirle
Member | Elite Partner
September 25, 2023
Hey any updates or information about the Roadmap for the knowledgebase of Hubspot? - We recognize massive potential to this product but the current p...read more
sd_elm on January 04, 2019
Auto create ticket for chat conversations
Our organization utilizes the auto create ticket for new email messages to help manage trends and reporting. While there are some canned reports for live chats, it is difficult to gleam WHY clients are chatting. To help rectify that, for now I have read more
Reply Idea Conversations Tickets
178 upvotes
60 Replies
MFirle
Member | Elite Partner
May 24, 2023
We would love to see this features too
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