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spoole
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Member since ‎Dec 19, 2022
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  • solutions
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  • Replies
    4
  • Upvotes Given
    87
  • Upvotes Received
    2
  • Ideas
    2

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Steve Poole

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Activity

SFReadyCap on September 16, 2022
Forms: Option to create a Searchable Dropdown Menu
There should be an option to type to search in a dropdown menu, they would be able to select from the dropdown but also type to narrow down their search results if there are a lot of options.
Reply Idea Forms
63 upvotes
17 Replies
spoole
Participant
January 16, 2024
This a must for the properties with lots of options such as region or county
JoJohanna on June 02, 2020
Analyzing Snippets
It would be very helpful to be able to analyze the use and the response rate to Snippets (that contain a link for example).
Reply Idea Snippets & Templates
166 upvotes
46 Replies
spoole
Participant
December 12, 2023
This would be very beneficial #pleaseimplement
AJLaPorte_diagr on January 29, 2019
Allow creation of datetime field from Contact Property area (not just API).
There are many times when a datetime field can be beneficial for use in the contact properties. There are currently a few fields (HubSpot defaults) that contain this data but you cannot create a custom property for this kind of data through the edit read more
Reply Idea Contacts & Companies
267 upvotes
91 Replies
spoole
Participant
December 11, 2023
Why is it only possible to create this property through the API?
BWhiting on February 14, 2022
Custom Object Association History
I see that we can now see object association history, but not for custom objects, at least not from what I can see. Would like to see this extended to custom objects as well.
Reply Idea Custom Objects
117 upvotes
35 Replies
spoole
Participant
September 25, 2023
This is avaiable for standard objects and therefore should be an option for custom objects
Solved
mattwalsh527 on August 04, 2022
Reply to closed ticket making brand new ticket
Hi everyone, I could not seem to find an option for this: we are ok when customers reply to closed tickets and the ticket opens back up, as long as its within a few days after the ticket was closed. We find that sometimes a customer will like to use read more
Reply Discussion Tickets
5 upvotes
7 Replies
spoole
Participant
September 08, 2023
Hi there, were you able to test this? Did the first ticket also reopen when a customer replied to the email in the new ticket?
evmwang on September 05, 2023
August 2023 Release Notes
Featured Update of the Month Support Assistant We're excited to announce the release of content assistant for the Conversations Inbox composer in all channels! With content assistant, users can do everything from generating resp read more
Reply Blog
2 upvotes
3 Replies
spoole
Participant
September 06, 2023
What timeframe would we be looking at for SMS in the UK?
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