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PGarcha
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Member since ‎Dec 16, 2022
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Pete Garcha

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Otabek on July 13, 2020
Linked or Sub-tickets
A feature of linking two tickets or creating a subticket would be very helpful in the below scenarios: 1) Our bank contacts us to ask questions about our customer (Ticket A is created) 2) We contact the customer to clarifay the question Bank as read more
Reply Idea HubSpot Support
30 upvotes
11 Replies
PGarcha
Member
February 07, 2024
I think this has been done from within a ticket on the right hand menu bar there is tickets option where you can add a new ticket from within a ticke...read more
Otabek on July 13, 2020
Linked or Sub-tickets
A feature of linking two tickets or creating a subticket would be very helpful in the below scenarios: 1) Our bank contacts us to ask questions about our customer (Ticket A is created) 2) We contact the customer to clarifay the question Bank as read more
Reply Idea HubSpot Support
30 upvotes
11 Replies
PGarcha
Member
February 07, 2024
I think this has been done from within a ticket on the right hand menu bar there is tickets option where you can add a new ticket from within a ticke...read more
DWohlers on October 24, 2022
Create a new Service Ticket if an email reply comes on a ticket that is in a "Closed" status
We would love the ability to have a setting where, when a Service Ticket has been set to a status of "Closed", if an email reply comes on the conversation associated with the ticket, a new ticket is opened, and it has an association to the closed ti read more
Reply Idea Tickets
8 upvotes
1 Reply
PGarcha
Member
May 25, 2023
Yes we would like this feature as well or even if there is a manual option for this on the right-hand side
mrprice on August 24, 2020
Hyperlink Custom Property
It would be great if there was a custom property that could display a hyperlink like the one you see in All Deals table view. The ability to configure the displayed text, the URL, and whether or not to open the link in the current or a new window wo read more
Reply Idea Deals
93 upvotes
31 Replies
PGarcha
Member
December 16, 2022
We would like this as commented above our clients have their own instances, currently, the URL is text only and pain having to copy n paste the URL o...read more
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