Hi Our company use the notes section religiously within our Customer Success team and now Sales are coming onboard, it made me think the notes section is a bit limited. As in some cases we have 100 notes per client/company and there is no w Leer más
Hi All Does anyone know if it is possible to add the survey questions eg the happy/neutral and unhappy faces/Recommendation select to the main text of the email and have it submit from there? As currently the template only offers the option Leer más
Thank you Kennedy. 100% in regards to the workflows, as I use many of them now, just in the Service hub, I will re-check out the Academy as not been...Leer más
Hi Our company are just in the process of adding the Sales and Marketing package to our Service Hub package. But I wanted to get a bit of a head start on looking at the automations, but I have only briefly seen the Sales Hub sections. Leer más
Yes I think that is right, as the process would be after the welcome email has been sent - create new task for ticket owner - to do the next steps. ...Leer más
Hi This feature upgrade would be for the Service Hub and refers to the livechat integration. Basically at the moment, the live chat only links the the contact in terms of the activity tracker, I can see the benefit of this from a Sales per Leer más
We would like to customise the fields/columns within the customer portal as they are very limited in its current format. There is not even the ability to filter. Is this in the development pipeline?
Hi Our company use the notes section religiously within our Customer Success team and now Sales are coming onboard, it made me think the notes section is a bit limited. As in some cases we have 100 notes per client/company and there is no w Leer más
Hi Hopefully this will make sense, but we have created a company product dashboard to monitor their customer health range (3 sections). As per the snapshot below. But is there a way to have this data update each month and then a Leer más
Hi All I have gone to add our email signature to Hubspot, via Settings > General > Email > edit email signature But when I do this, it does not bring across any of the formatting or photos. This is what it looks like: Leer más
Hi All Does anyone know if it is possible to add the survey questions eg the happy/neutral and unhappy faces/Recommendation select to the main text of the email and have it submit from there? As currently the template only offers the option Leer más