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JeppeNyrup
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Member since ‎Nov 21, 2022
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Jeppe Nyrup

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JeppeNyrup on December 28, 2024
Language variations for Ticket received and Ticket closed emails
Today it is possible to set up automated transactional emails when tickets are received or closed (without having the transactional email add-on). This is super so we don't have to set all service contacts as marketing contacts. However it is not po read more
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JeppeNyrup
Participant
December 28, 2024
Reply to Make Breeze-AI understand what language the ticket is in, and edit properties based on that
This has actually now been released as a private beta (I can confirm it is working great 😉 )
JeppeNyrup
Participant
December 14, 2023
Reply to Two Sets Of Filters In Reports? Bar Chart for each
I honestly just thought it was my capabilities that was the limitation - not the reporting tool. I often need to be able to filter just one of the da...read more
JeppeNyrup
Participant
November 08, 2023
Reply to Restrict access to conversations in the shared inbox, similar to standard object restrictions
Dang - that is hurtfull :-o. I was thinking in the same directions, however that solution is far from pretty...
JeppeNyrup
Participant
October 23, 2023
Reply to Restrict access to conversations in the shared inbox, similar to standard object restrictions
@Rugland I have the axact same use case which is a pretty big problem for us. Have you found any decent workarounds for this scenario until the pro...read more
JeppeNyrup
Participant
August 16, 2023
Reply to Add email to CRM record button
@TWallen - sounds nice. I can't get the beta to work, though. I enrolled our portal in the beta last week, but I don't see the option to log emails...read more
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