Profile

PTan70
Member
Member since ‎Nov 17, 2022
Message
  • solutions
    0
  • Replies
    0
  • Upvotes Given
    11
  • Upvotes Received
    0
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Patrice Tan

This user hasn't created a bio yet. Edit your own profile here!

Activity

JBrillinger on February 16, 2022
More functionality for knowledge base tags
I'd like to make use of the knowledge base tags I've implemented. Over in the admin section of knowledge base: I'd like to filter all my KB articles by tag or tags. Only 6 possible filters right now - see screenshot: I'd like to select m read more
Reply Idea Knowledge Base
9 upvotes
5 Replies
PTan70
Member
September 14, 2023
+1 We would also find it helpful to be able to filter by tags. We'd also like to be able to export a report/dashboard of all the different tags we've...read more
GLedesma on September 23, 2022
Download Knowledge Base Insights report
Hi there, We are trying to review our Knowledge Base and we want to make a little study about the views our articles have. I am right now in the Insights page of the Hubspot KB and I was wondering if the data in this table can be downloaded i read more
Reply Idea Knowledge Base
7 upvotes
1 Reply
PTan70
Member
June 02, 2023
At the moment I'm having to manually copy and paste data from the Insights page into spreadsheets and documents to report on our KB performance. It i...read more
crlab on April 22, 2020
clone Knowledge Base articles
You should be able to clone Knowledge Base articles like you can blogs and webpages
Reply Idea Knowledge Base
139 upvotes
52 Replies
PTan70
Member
June 02, 2023
I was surprised a clone functionality didn't already exist, it seems like a basic function. I hope it will be introduced very soon.
GGuillen on January 16, 2022
Filter the Knowledge Base Insights page by audience access
Hi, We currently use our KB for internal use but also a public audience, it would be very helpful to be able to filter the insights page to create reports based on the audience, to know what are the most searched terms and the most popular artic read more
Reply Idea Knowledge Base
5 upvotes
1 Reply
PTan70
Member
June 02, 2023
We have 4 distinct user groups for our KB and would also find a function to filter insights by audience, their assigned country or company very usefu...read more
MargaretR1 on September 30, 2020
Ability to add .doc or .pdf or .ppt to a Knowledge Base support site
Not all Knowledge Base documents are "posts/articles". We have a need to upload .docs or .pdf documents for our customers do download. Right now it is impossible to add a doc or even the URL to a doc hosted on Hubspot without embedding it into an read more
Reply Idea Knowledge Base
58 upvotes
18 Replies
PTan70
Member
November 17, 2022
We also have a need to embed PDFs to our Knowledge Base article pages- has anyone managed to get an answer from Hubspot on whether this as become ava...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.