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PTan70
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Member since ‎Nov 17, 2022
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Patrice Tan

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Member
May 01, 2025
Has there been any progress on this? We need this functionality as the KB reporting analytics are too limited
Member
January 31, 2025
Has there been no movement on this since 2020? It's almost February 2025, can we please make this feature available!
Member
September 14, 2023
+1 We would also find it helpful to be able to filter by tags. We'd also like to be able to export a report/dashboard of all the different tags we've...read more
Member
June 02, 2023
At the moment I'm having to manually copy and paste data from the Insights page into spreadsheets and documents to report on our KB performance. It i...read more
Member
June 02, 2023
I was surprised a clone functionality didn't already exist, it seems like a basic function. I hope it will be introduced very soon.
Member
June 02, 2023
We have 4 distinct user groups for our KB and would also find a function to filter insights by audience, their assigned country or company very usefu...read more
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