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AMGalligan
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Member since ‎Nov 14, 2022
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Anne Marie Galligan

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Activity

AMGalligan
Participant
September 08, 2025
Reply to Automatic Contact Creation from WhatsApp Conversations
This is a must!
AMGalligan
Participant
September 04, 2025
Reply to Allow for multiple customer agents to be created
@Mandy-Go I'd love to take a look at this but don't see the option on the platform. Did your rep give you any futher info?
AMGalligan
Participant
September 04, 2025
Reply to Automatic reply to whatsapp messages
This is a serious limitation! It is not possible to send an automatic reply when someone sends us a message unless they are a contact - which isn't ...read more
AMGalligan
Participant
September 04, 2025
Reply to Automatic Contact Creation from WhatsApp Conversations
This is a very basic requirement and a serious limitation of the integration
AMGalligan
Participant
September 04, 2025
Reply to Expose the Spam folder in Help Desk
Yes, spam used to display the count of tickets and was very useful to know that spam folder had been reviewed for false positives. This appeared ...read more
AMGalligan
Participant
June 09, 2025
Reply to Allow for multiple customer agents to be created
Totally agree, this is a must-have! We have 3 support channels with very different information resources. Being able to assign individual agents tra...read more
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