Profile

TDokov
Member
Member since ‎Nov 10, 2022
  • solutions
    0
  • Replies
    3
  • Upvotes Given
    0
  • Upvotes Received
    0
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Teodor Dokov

This user hasn't created a bio yet. Edit your own profile here!

Activity

TDokov on March 20, 2023
Hi all, I hope you all are doing well! The automation for auto assign conversations is off but soon as customer reply to email that ticket is assigned automatically to the original team member who interact first with that email. read more
0 upvote
3 Replies
Member
March 21, 2023
Hi @kvlschaefer Our team is not big but it's part of big department and our team members are cross trained and that means they do not operate ...read more
TDokov on March 20, 2023
Hi all, I hope you all are doing well! The automation for auto assign conversations is off but soon as customer reply to email that ticket is assigned automatically to the original team member who interact first with that email. read more
0 upvote
3 Replies
Member
March 21, 2023
Hi @kvlschaefer Our team is not big but it's part of big department and our team members are cross trained and that means they do not operate ...read more
TDokov on January 26, 2023
Good afternoon, We have trouble with 3 tickets all by the same customer. The ticket status is keep changing every few days. Please see below: Just wondering why that could be? The workflow works great with the rest of the tickets read more
0 upvote
2 Replies
Member
January 27, 2023
Good afternoon, We do not want to turn off the ticket status update as it's working just fine for all other tickets/customers. The issue that we...read more
TDokov on January 26, 2023
Good afternoon, We have trouble with 3 tickets all by the same customer. The ticket status is keep changing every few days. Please see below: Just wondering why that could be? The workflow works great with the rest of the tickets read more
0 upvote
2 Replies
Member
January 27, 2023
Good afternoon, We do not want to turn off the ticket status update as it's working just fine for all other tickets/customers. The issue that we...read more
Solved
TDokov on November 10, 2022
Hello, Is it there opimisation to create a ticket on a base of new email from inbox instead doing it manually from the option below? Many thanks,
0 upvote
3 Replies
Member
November 10, 2022
Hi, That is active, thank you! However, I need automation (if there is any) which will create ticket from outbound emails (sent emails) conversatio...read more
Solved
TDokov on November 10, 2022
Hello, Is it there opimisation to create a ticket on a base of new email from inbox instead doing it manually from the option below? Many thanks,
0 upvote
3 Replies
Member
November 10, 2022
Hi, That is active, thank you! However, I need automation (if there is any) which will create ticket from outbound emails (sent emails) conversatio...read more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started:
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.