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TDokov
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Member since ‎Nov 10, 2022
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Teodor Dokov

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TDokov
Member
October 11, 2023
Reply to Set ticket properties based on forms
Hi Karsten, Looks like it has been set as ticket property, yes. Thanks,
Solved
TDokov on October 11, 2023
Set ticket properties based on forms
Hi all, We are about to set forms for our customers. We want some ticket properties to be generated automatically once form is submited. For example we have "Reason for contact" which is drop down on one of the forms. Once the form is submite read more
Reply Discussion Tickets
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TDokov
Member
April 05, 2023
Reply to Set ticket property and status
Hi there, I'll change the settings from body email to subject to try it. Thanks,
TDokov
Member
April 05, 2023
Reply to Set ticket property and status
Hello, We receiving lots of invoices in our inbox which we do not interact with and at the moment we are just closing and adding ticket tag manu...read more
Solved
TDokov on April 05, 2023
Set ticket property and status
Hi there, Working on workflow which needs to change the ticket status (to Closed) and set prorety value but unfortunately I cannot make it works. Any suggestions please? Many thanks,
Reply Discussion Starter
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TDokov
Member
April 05, 2023
Reply to Unassign conversations
Hi there, Please accept my apologies for late reply. Correct. The ticket property statys the same and nothing is changing. I've tried to cr...read more
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