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JMICIO
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Jeremy MICHAU

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JMICIO on November 09, 2022
Hi everyone, I'm looking for some help to create a dashboard. My goal is to monitor the average amount of time a ticket is in the "Standby" case in my Ops flow. I created a propertie to calculate the time between the last activity and the next a read more
0 upvote
4 Replies
Member
November 23, 2022
Hi Karsten, Thank you for your answer. Indeed I have to configure properties to add the today's date when the ticket is entering in the standby stag...read more
Solved
JMICIO on November 09, 2022
Hi everyone, I'm looking for some help to create a dashboard. My goal is to monitor the average amount of time a ticket is in the "Standby" case in my Ops flow. I created a propertie to calculate the time between the last activity and the next a read more
0 upvote
4 Replies
Member
November 23, 2022
Hi Karsten, Thank you for your answer. Indeed I have to configure properties to add the today's date when the ticket is entering in the standby stag...read more
Solved
JMICIO on November 09, 2022
Hi everyone, I'm looking for some help to create a dashboard. My goal is to monitor the average amount of time a ticket is in the "Standby" case in my Ops flow. I created a propertie to calculate the time between the last activity and the next a read more
0 upvote
4 Replies
Member
November 23, 2022
Hi Karsten, Thank you for your answer. Indeed I have to configure properties to add the today's date when the ticket is entering in the standby stag...read more
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