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David Hardwick


B5 on Novembro 19, 2021
Sorry if this idea has already been suggested. Seems like a logical feature for the Zoom transcriptions would be to assign (or associate) actual names of the speakers instead of just having S1, S2, S3, etc. So, for example, after the recording, Leia mais
5 avaliações positivas
3 Respostas
Colaborador(a) | Parceiro Platinum
Dezembro 07, 2022
This continues to be an issue for us. It would be a very helpful feature to associate the name of the participant with the speaker name. As was sta...Leia mais
TiphaineCuisset on Setembro 06, 2022
Hi Community, I’m happy to announce our Champion of the Month for September 2022 is… @Jnix284 Jennifer has been in the Community since April 2022 sharing her knowledge in the forums, mostly in the CRM &a Leia mais
16 avaliações positivas
17 Respostas
Colaborador(a) | Parceiro Platinum
Setembro 16, 2022
@Jnix284 You have always been a rock-star, long before HubSpot came around. Proud to be one that knows the real you!
CPSCB on Agosto 25, 2020
Use Case: Our support team rotates who handles incoming Conversations and Tickets. In the Conversation inbox, we can automate assignment round robin style to allow multiple agents to work a given inbox while ensuring no Conversations slip through Leia mais
23 avaliações positivas
11 Respostas
Colaborador(a) | Parceiro Platinum
Maio 18, 2022
@CPSCB I would also love to know how you have created this workflow. Struggling with the same issue right now. Any insight would be extremely use...Leia mais
MuseDebbie on Setembro 23, 2021
In a world where digital upskilling has become a top priority and learning management systems are in high demand, I wish the HubSpot team could create a way to integrate Hubspot Academy with the HubSpot software in such a way that learning & dev Leia mais
2 avaliações positivas
1 Respostas
Colaborador(a) | Parceiro Platinum
Março 29, 2022
This would be a huge feature for our clients. I have some asking for this right now - specifically at the detail level. They may not have taken the...Leia mais
dkhardwick on Março 25, 2022
Currently, in tickets if a support agent reply's to an email in a ticket and the ticket is unassigned, it does not assign the agent to the ticket. However, if you Create an Email to respond to the ticket, it does assign the user. This creates Leia mais
1 avaliações positivas
0 Respostas
dkhardwick on Janeiro 19, 2022
Good morning Service Hub guru's! We are working with an international company that has service agents all over the world. As we were preparing the proposal, the company indicated that there were 40 agents that would need access. As they dri Leia mais
0 avaliações positivas
2 Respostas
Colaborador(a) | Parceiro Platinum
Janeiro 19, 2022
Thank you sir!! Exactly what I was looking for!!
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