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JoeBenson
Member | Gold Partner
Member | Gold Partner
Member since ‎Nov 3, 2022
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Joe Benson

I'm a software developer at 454 Creative, a digital marketing agency in Irvine, CA. We make website and mobile apps, and help our customers implement CRM and marketing automation software.

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JoeBenson
Member | Gold Partner
September 21, 2023
Reply to Allow customization of all Payments related system emails
Just to follow up on this since - like many features requests of Hubspot - this one has languished without even being triaged in almost a year, we ga...read more
JoeBenson on November 03, 2022
Allow customization of all Payments related system emails
It should be possible to edit all system emails for payments, like successful payments, payment reminders, and failed payment alerts. We want to customize this copy to increase the liklihood that users act on these emails. If some of them need to co read more
Reply Idea Payments
33 upvotes
13 Replies
JoeBenson on November 03, 2022
Add "Update payment method" link as a token in emails in subscription workflows
If a user has a payment plan subscription, e.g. $50/mo for 6 mo, and their payment fails at some point, currently only one automated email is sent. We want to send several reminder emails before canceling their subscription. We can send the emails u read more
Reply Idea Payments
9 upvotes
3 Replies
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