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ParryMe
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Member since ‎Oct 18, 2022
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Melissa Parry

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Solved
ParryMe on August 30, 2023
Spam Emails
We currently have a few emails forwarding into HubSpot that our customers can reach out to for their requests. Unfortunately, these emails also get quite a bit of spam and nonsense sent to them. Unfortunately, despite our spam filters at the em read more
Reply Discussion Conversations
2 upvotes
6 Replies
ParryMe
Participant
August 31, 2023
Thanks, Dan! These are not coming in via forms. These are emails sent to our Customer Care department ( customercare@companyname.com) for our v...read more
Solved
ParryMe on August 30, 2023
Spam Emails
We currently have a few emails forwarding into HubSpot that our customers can reach out to for their requests. Unfortunately, these emails also get quite a bit of spam and nonsense sent to them. Unfortunately, despite our spam filters at the em read more
Reply Discussion Conversations
2 upvotes
6 Replies
ParryMe
Participant
August 31, 2023
Thanks, Dan! These are not coming in via forms. These are emails sent to our Customer Care department ( customercare@companyname.com) for our v...read more
petersherlock93 on January 22, 2021
Sort CES, CSAT performance by ticket assigned. Please make CES/CSAT sortable by ticket owner.
Who is the feature for? Service hub users. What is their goal ? To track the indivdiual performance of service team users, sortable by team, or individual team performance. What value will this add? We have different service offer read more
Reply Idea Feedback Surveys
22 upvotes
10 Replies
ParryMe
Participant
August 01, 2023
Seems like a miss on HubSpot's part. It's extremely important to know what ticket a survey response is tied to!
hannahflat on May 06, 2021
Ability to merge companies that have parent/child records
Right now if you want to merge company records and any of those are set as either a parent or child record, you have to first remove that relationship before you can merge them. When they are related to 1 or 2 companies that isn't too much of a read more
Reply Idea Contacts & Companies
81 upvotes
34 Replies
ParryMe
Participant
February 22, 2023
Absolutely needed. We have MANY duplicate parent accounts due to integration with our ERP systems and need to merge them...but we cannot without remo...read more
Solved
ParryMe on January 17, 2023
Notate when Ticket is Reopened
We currently have our system set up so that when a customer replies to an existing ticket, it will automatically change the ticket's status to one of our "open" statuses (even if the ticket was previously closed). As we revamp our KPIs for 2023 read more
Reply Discussion
1 upvote
1 Reply
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