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cmatthews08
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Member since ‎Oct 13, 2022
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Carrie Matthews

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Jon_Sasala on March 16, 2021
Restrict access to conversations in the shared inbox, similar to standard object restrictions
I would like to prevent users from viewing conversations in the shared inbox if they are not on the service team and if they do not own the contact. Currently, the only way to prevent users from seeing all activities in the Conversations Tool read more
Reply Idea Conversations Settings
87 upvotes
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cmatthews08
Member
December 29, 2022
Following this as well. I want to collaborate with our sales team in our billing shared inbox but I do NOT want them to be able to reply to the custo...read more
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