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KSieverts
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Miembro desde ‎oct 7, 2022
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  • Respuestas
    3
  • Me gusta otorgados
    24
  • Me gusta recibidos
    50
  • Ideas
    8

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Kenneth Sieverts

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MBlazejczyk en May 06, 2024
Hello, We have been testing Help Desk in recent weeks and we like it A LOT. However, we noticed that ticket-related notifications are NOT consistent at the moment. For example, some notifications include links to the old Tickets UI. For ex Leer más
3 Me gusta
1 Respuestas
Participante
Agosto 29, 2024
Having some more consistency in the service functions in HubSpot would be great! Having switched many support teams to HelpDesk has been great.. but ...Leer más
KSieverts en Julio 16, 2024
Having the option to make cross object funnel and or journey reports would elevate the reporting tool of HubSpot. Example: Reporting on contacts associated deal stages based on specific forms they've filled out. *A contact has filled out a spec Leer más
KSieverts en May 24, 2024
When double-clicking from the list-view in "tasks". It is currently not possible to quickly select a user in the "assigned to" property. That same feature is possible when it comes to almost any other area - contact owner, company owner, d Leer más
1 Me gusta
0 Respuestas
inigolekunberri en Agosto 06, 2021
It would be very useful to have the ability to select different properties for quick filters, instead of default quick filters like Deal owner, Create date...
55 Me gusta
21 Respuestas
Participante
Abril 11, 2024
This is a no brainer and should be available across all objects. It's amazing for dashboards, let us use the same logic in other parts of HubSpot ple...Leer más
Anu8844 en Enero 28, 2021
Hello, When we forward a ticket to a secondary contact , their responses to the ticket thread remains in "closed " status and the ticket owner do not get any alerts. Responses from the secondary contact will get missed. We have the enabled t Leer más
32 Me gusta
10 Respuestas
Participante
Febrero 06, 2024
Would greatly appreciate this feature! We have 4 seperate support teams that all have to manually create a task whenever they forward an email, as it...Leer más
KSieverts en Noviembre 08, 2023
Hello there! We are a company consiting of many different branches and teams, just like many other companies. One of my daily struggles is cleaning out in the limited 250 videos with advanced features. However, there is little to no way of managing Leer más
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