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KSieverts
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Member since ‎Oct 7, 2022
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  • Upvotes Given
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  • Upvotes Received
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Kenneth Sieverts

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KSieverts
Participant
May 22, 2025
Reply to Choosing a Default sending email for Help Desk
Sadly the beta is only a halfway measure. It needs to also be able to determine the default email based on the pipeline / inbox, not only teams. As s...read more
KSieverts
Participant
May 14, 2025
Reply to Choosing a Default sending email for Help Desk
Very much an oversigt from HubSpot to not have developed this feature! We have 7 different ticket pipelines and 7 different emails we use in helpde...read more
KSieverts on January 22, 2025
Manually bypass the "Be careful with this message" - Helpdesk
When handling helpdesk tickets we sometimes get this warning message "Be careful with this message We couldn’t verify that this message came from XXX . Avoid replying to this email address unless you can confirm that it’s legitimate." Cur read more
Reply Idea Tickets
0 upvote
0 Reply
KSieverts
Participant
August 29, 2024
Reply to Help Desk: standardize ticket notifications
Having some more consistency in the service functions in HubSpot would be great! Having switched many support teams to HelpDesk has been great.. but ...read more
KSieverts on July 16, 2024
Cross object funnel & journey reports
Having the option to make cross object funnel and or journey reports would elevate the reporting tool of HubSpot. Example: Reporting on contacts associated deal stages based on specific forms they've filled out. *A contact has filled out a spec read more
Reply Idea Marketing Reporting Sales Reporting
0 upvote
0 Reply
KSieverts on May 24, 2024
Tasks - quick select HS user in "Assigned to"
When double-clicking from the list-view in "tasks". It is currently not possible to quickly select a user in the "assigned to" property. That same feature is possible when it comes to almost any other area - contact owner, company owner, d read more
Reply Idea Tasks
1 upvote
0 Reply
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