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FDollinger
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Member since ‎Oct 4, 2022
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Florian Dollinger

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Participant
October 19, 2024
The only thing that bugs me, is, that I already know what is broken when I tell the customer to fill out the form, therefore it would be great if tha...read more
Participant
October 19, 2024
Hey Karsten, thank you for your answer! not sure if that might work, our current workflow is, that we have a service meeting together, diagnose the ...read more
Participant
October 19, 2024
deleted post, accidentally posted as answer, not reply
Solved
FDollinger on October 19, 2024
Hi there, we are creating right now a deal for a replacement, then we are asking the customer where to ship the replacement. We then fill in the address details by hand in the deal... This feels super wrong.... I would appreciate if I could ins read more
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5 Replies
Participant
October 16, 2024
We urgently need a German #, you cannot call from an internal # in HelpDesk, but the HS # is a foreign one.
Participant
May 14, 2024
pew, this saved me from moving out inbox to helpdesk. thank you!
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