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SFolan
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Member since ‎Sep 30, 2022
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Sandy Folan

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SFolan on February 10, 2023
I have finally set up my customer portal so my customers can see their tickets but all it is showing is that there is no conversation associated with this ticket. Is there a way to modify (add) information from the ticket to the customer portal info read more
1 upvote
4 Replies
Member
February 14, 2023
Thank you. I guess my confusion is that the article states that the customer can select the name of the ticket to see additional details but all it s...read more
SFolan on February 10, 2023
I have finally set up my customer portal so my customers can see their tickets but all it is showing is that there is no conversation associated with this ticket. Is there a way to modify (add) information from the ticket to the customer portal info read more
1 upvote
4 Replies
Member
February 14, 2023
Thank you. I guess my confusion is that the article states that the customer can select the name of the ticket to see additional details but all it s...read more
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