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JuliaMongeau
HubSpot Employee
HubSpot Employee
Member since ‎Feb 27, 2017
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Julia Mongeau

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JuliaMongeau on March 09, 2021
Introducing: the Get Started guides on the KB!
We’re launching a brand new type of content on the Knowledge Base that will help users get up and running quickly with HubSpot: the "Get Started" guides ! There are seven "Get Started" guides that cover HubSpot’s read more
Reply Blog Announcement
8 upvotes
0 Reply
JuliaMongeau on October 13, 2020
[How-to] Automatically open the chat widget when a customer loads a specific page URL
👋 Hi there, HubSpot Community! I'm Julia, a technical writer for the HubSpot Knowledge Base . I help curate content for our Sales Hub and Conversations tools. I want to share a tip about a cool feature that you can use with your live chats. read more
Reply Discussion Chat Conversations Free
11 upvotes
0 Reply
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Jonnydk on July 19, 2020
Updating HubSpot with Salesforce formula fields
Hi, I have read an article that states that HubSpot doesn't know when a formula field is updated on contact in Salesforce. Does anyone have a good workaround that will trick HubSpot into updating those operational fields in HubSpot?
Reply Discussion Salesforce Integration
0 upvote
7 Replies
JuliaMongeau
HubSpot Employee
July 21, 2020
Hey @Phil_Vallender ! Thank you for flagging this! I'll review this doc and partner with my team to improve the copy.
JuliaMongeau on April 13, 2020
Ask the Docs Team anything about the new KB homepage & topic-based search!
Thank you for your participation! This AMA is now closed. Hi HubSpot Community, We’re the Docs Team here at HubSpot! We create and maintain the help content on knowledge.hubspot.com . During this time, we know part of your n read more
Reply Discussion Ask Me Anything
1 upvote
5 Replies
Solved
FionaCK on December 09, 2019
Why import an opt-out list?
Can anyone tell me the benefit of importing an Opt-out list? It is my understanding that this process does not create a contact in HubSpot, so what happens to these records? Is there a HubSpot process where a contact is created if someon on an Opt-o read more
Reply Discussion Opt-out lists
0 upvote
11 Replies
JuliaMongeau
HubSpot Employee
December 13, 2019
Hey @Phil_Vallender and @MFrankJohnson , Julia from the Docs team here! Thank you for all of your research and findings! I am going to review th...read more
Solved
SteveMatlick on August 13, 2019
When does the company lifecycle stage sync with an associated contact's?
Hi, When does HubSpot sync a contact's lifecycle stage to its associated company? We just added a contact to an existing company that had not prior contacts associated and advanced that contact's lifecycle stage to Sales qualified lead manuall read more
Reply Discussion Companies Contacts
0 upvote
8 Replies
JuliaMongeau
HubSpot Employee
August 14, 2019
Hi @Phil_Vallender ! I’m a member of the Self-Service Docs Team here at HubSpot. We create and maintain documentation on the Knowledge Base ...read more
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