GSegers

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Gabriel Segers

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bogdan-curbee on August 16, 2022

Creating a messaging thread via API

Hi, We are aiming to add a chat functionality in our Flutter iOS/Android app. I looked through the Inbox and Messaging API but I don't see any way of creating a messaging thread, even though sending a message through an API call requires a threadId read more

Reply Discussion Developer tools Professional

1 upvote

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GSegers

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September 24, 2022

I'm also looking into a way to create threads, that would make it possible for us to fully use Hubspot as our main customer service software.

GustavoPeluzzo on August 03, 2022

HubSpot conversation-api integration

Hi there. I'm trying to integrate my desktop native chat application with the hubspot inbox. However, it seems that there's no way of creating new channels or threads via the conversation API. Is there a way to make this integration pos read more

Reply Discussion Integration

1 upvote

5 Replies

GSegers

Member

September 18, 2022

Yes, being able to create new threads on Hubspot would be great, that is the only way to offload all our customer success there.

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