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SBosevich
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Member since ‎Sep 13, 2022
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Sue Bosevich

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SBosevich on September 02, 2024
Users unable to select ticket status in Help Desk
I'm stumped. All users have Service Hub license. All users' Permission Set for Tickets includes permission to "Edit All Tickets" The "Ticket Status" property is set to " Everyone can view and edit". Pipeline rules do not restrict Ticket S read more
Reply Discussion CRM Tickets
0 upvote
2 Replies
SBosevich
Participant
August 13, 2024
Reply to File Upload button in customer portal Ticket Form not working.
Thanks for the reply! Here's a link to a vid of the behavior. https://www.loom.com/share/76a250b887fd4092b33ff4db18dc4a5b?sid=2f0b892b-5f0b-4ab9-9...read more
SBosevich on August 11, 2024
File Upload button in customer portal Ticket Form not working.
We have a form set up for users on our customer portal and knowledgebase to use to submit a new ticket. It works fine in the Knowledgebase (though I HATE the multiple file functionality of having to select all before attaching - what if the files read more
Reply Discussion Forms
1 upvote
4 Replies
Solved
SBosevich on October 11, 2023
Unable to create links for another user when cloning a scheduling page.
I am a super admin, and the other user has activated their meetings tool. I'm trying to close one of my "one-on-one" scheduling pages and assign the Organizer to another user. When I try doing that, I get the error message below. Why can't I cre read more
Reply Discussion Meetings
0 upvote
2 Replies
SBosevich
Participant
August 25, 2023
Reply to Alert Message: The mapping between your Microsoft Teams and HubSpot user has become invalid
Thanks, Jaycee. We did more troubleshooting on our end and came up empty for any scrap of logic that might explain it. A ticket is my next step.
SBosevich on August 24, 2023
Alert Message: The mapping between your Microsoft Teams and HubSpot user has become invalid
I and others in my company recently received an email alert from HubSpot saying that the mapping between our respective microsoft Teams and HubSpot user has become invalid due to a permission error. When in HubSpot, this alert appears in Ingegratio read more
Reply Discussion Professional
0 upvote
2 Replies
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