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CStenger
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Member since ‎Sep 12, 2022
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Chelsi Stenger

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CStenger on January 23, 2024
How do you remove chat from a website?
Hi! In Conversations>Chatflows, every chat is off. However, when we add our hubspot embed code to our site, the chat bubble and window still appear. We don't see it on the HubSpot cms pages, just externally where we have the tracking code. I read more
Reply Discussion Chat
0 upvote
3 Replies
CStenger
Participant
January 24, 2024
Thank you both for your quick response. I confirmed with our developer that we still see the chat window in incognito mode. Our chatflows have been t...read more
CStenger on January 23, 2024
How do you remove chat from a website?
Hi! In Conversations>Chatflows, every chat is off. However, when we add our hubspot embed code to our site, the chat bubble and window still appear. We don't see it on the HubSpot cms pages, just externally where we have the tracking code. I read more
Reply Discussion Chat
0 upvote
3 Replies
CStenger
Participant
January 24, 2024
Thank you both for your quick response. I confirmed with our developer that we still see the chat window in incognito mode. Our chatflows have been t...read more
CStenger on January 04, 2023
Exclude subdomain from analytics
Hi there! Our domain has several subdomains. Some of them are external, and some of them are internal and should not be tracked. Is there a way to exclude some of the subdomains from HubSpot analytics and reporting so we can have more accurate n read more
Reply Discussion
0 upvote
3 Replies
CStenger
Participant
January 13, 2023
Wanted to provide an update on this. HubSpot support has confirmed there isn't a way to completely exclude specific subdomains from analytics and tra...read more
CStenger on January 04, 2023
Exclude subdomain from analytics
Hi there! Our domain has several subdomains. Some of them are external, and some of them are internal and should not be tracked. Is there a way to exclude some of the subdomains from HubSpot analytics and reporting so we can have more accurate n read more
Reply Discussion
0 upvote
3 Replies
CStenger
Participant
January 13, 2023
Wanted to provide an update on this. HubSpot support has confirmed there isn't a way to completely exclude specific subdomains from analytics and tra...read more
CStenger on January 04, 2023
Exclude subdomain from analytics
Hi there! Our domain has several subdomains. Some of them are external, and some of them are internal and should not be tracked. Is there a way to exclude some of the subdomains from HubSpot analytics and reporting so we can have more accurate n read more
Reply Discussion
0 upvote
3 Replies
CStenger
Participant
January 13, 2023
Wanted to provide an update on this. HubSpot support has confirmed there isn't a way to completely exclude specific subdomains from analytics and tra...read more
Solved
CStenger on September 12, 2022
Pop-up form
Hi! Our company has our website and product connected within Hubspot. The product side has an exclusive subdomain. We launched a pop-up form recently on our website and I set the logic to prevent the pop-up from appearing anywhere on the pro read more
Reply Discussion Forms
0 upvote
3 Replies
CStenger
Participant
September 12, 2022
Wow thank you for your help @Jnix284 ! You got it with the wild card setting, I totally missed that. Thank you so much for taking the time to help m...read more
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