We use the Conversation section mostly for Ticket support/ and how to handle those that unassigned and assigned to ticket owner. Recently there have been a few updates to this area which shows every message in Bold and it's hard to quickly see when read more
One of the best ways to learn is by doing and sharing with other new HubSpot Service Hub users, just like you.
That’s why we’re so excited about this space to learn and grow better together!
To get started, say hello and introdu read more
We use the Conversation section mostly for Ticket support/ and how to handle those that unassigned and assigned to ticket owner. Recently there have been a few updates to this area which shows every message in Bold and it's hard to quickly see when read more