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MWestfahl
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Member since ‎Aug 30, 2022
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Mika Westfahl

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EvelyneB on December 15, 2020
Auto-refresh 'Tickets' dashboard
We would like the 'Tickets' dashboard (under Service) in HubSpot to auto-refresh. The servicedesk would like to see the most recent version of this overview at all times as multiple people work on these tickets.
Reply Idea Tickets
30 upvotes
15 Replies
MWestfahl
Member
September 21, 2022
This is absolutely essential for us to properly start using HubSpot, as of now we need to keep Freshdesk for handling all queries as this is not inpl...read more
Michance on November 18, 2021
View other Support Tickets from within a Support Ticket view
Why can't I view all customer Support Tickets from within a Support Ticket? Imagine a world: you respond to a Support Ticket, update the Status to Closed and voila! Another customer made happy from your fast response. Then you go back to your read more
Reply Idea Tickets
6 upvotes
4 Replies
MWestfahl
Member
September 19, 2022
I agree, this would be a well needed feature!
AndyPitre on April 04, 2017
Assign task to multiple people
It would be nice if CRM tasks would be assignable to multiple people. Right now it can be assigned to one person only.
Reply Idea Tasks
219 upvotes
80 Replies
MWestfahl
Member
August 30, 2022
Is there still no update to when this is planed to be live from HubSpots side? I agree on it being a basic need feautre
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