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NDiouf
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Member since ‎Aug 25, 2022
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Nolwenn Diouf

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NDiouf on January 16, 2023
Hello, If I delete the existing ticket categories and add new ones, then re-categorize all the tickets. Does this have an impact on other hubspot services (lead, sales, contact), if so, which one? Thanks in advance.
1 upvote
5 Replies
Member
January 19, 2023
Hi, thank you Jerdaine for your help. Have a nice day!
Solved
NDiouf on January 16, 2023
Hello, If I delete the existing ticket categories and add new ones, then re-categorize all the tickets. Does this have an impact on other hubspot services (lead, sales, contact), if so, which one? Thanks in advance.
1 upvote
5 Replies
Member
January 19, 2023
Hi, thank you Jerdaine for your help. Have a nice day!
Solved
NDiouf on January 16, 2023
Hello, If I delete the existing ticket categories and add new ones, then re-categorize all the tickets. Does this have an impact on other hubspot services (lead, sales, contact), if so, which one? Thanks in advance.
1 upvote
5 Replies
Member
January 19, 2023
Hi, thank you Jerdaine for your help. Have a nice day!
SteveMatlick on August 09, 2019
Hi, Since HubSpot only supplies a single Category field for tickets, how are most organizations using this? My experience in using ticketing systems in the past is that a single level categorization is usually never enough - at a minimum it's read more
16 upvotes
5 Replies
Member
August 25, 2022
Hi, @adeelfaisal , As this feature has not been released yet, do you have a workaround to propose? Many Thanks for your help
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