Perfil

ColeGailus
HubSpot Employee
HubSpot Employee
Membro desde ‎fev 23, 2017
Enviar mensagem
  • Soluções
    0
  • Respostas
    4
  • Avaliações positivas dadas
    253
  • Avaliações positivas recebidas
    13
  • Ideias
    0

Sobre

Crie seu perfil na Comunidade ou cadastre-se gratuitamente na HubSpot para ver os perfis dos usuários

Amigos

    A lista de amigos está vazia

Cole Gailus

Atividade

EvanS on Junho 28, 2017
Salesforce Integration for Conversations
As a sales organization, we tie everything back into Salesforce. Love the messages feature, but we have no mechanism to pull chat logs or chat metadata into Salesforce at this time. A mechanism to pull this data into Salesforce would be Leia mais
Responder Idéia Conversations Integrations
83 avaliações positivas
29 Respostas
ColeGailus
HubSpot Employee
Setembro 12, 2018
At this time, it is not an option to sync messages chats or email interactions from Conversations to contact/lead records in Salesforce. Just like t...Leia mais
TommiEnenkel on Setembro 19, 2017
Preventing contacts from reenrolling in workflows after a merge
Right now, merging a secondary contact into a primary contact might reenroll the primary contact in workflows that have already been completed for the secondary contact. This does not make sense for workflows that are configured to enroll contact Leia mais
Responder Idéia Contacts & Companies Workflows
64 avaliações positivas
28 Respostas
ColeGailus
HubSpot Employee
Setembro 04, 2018
This issue is also addressed in the idea forum post Preventing contacts from reenrolling in workflows after a merge .
TommiEnenkel on Setembro 19, 2017
Preventing contacts from reenrolling in workflows after a merge
Right now, merging a secondary contact into a primary contact might reenroll the primary contact in workflows that have already been completed for the secondary contact. This does not make sense for workflows that are configured to enroll contact Leia mais
Responder Idéia Contacts & Companies Workflows
64 avaliações positivas
28 Respostas
ColeGailus
HubSpot Employee
Setembro 04, 2018
This issue is also addressed in the idea forum post Preventing contacts from reenrolling in workflows after a merge .
SMS1 on Junho 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t Leia mais
Responder Idéia Conversations Feedback Surveys
249 avaliações positivas
110 Respostas
ColeGailus
HubSpot Employee
Agosto 23, 2018
It would be helpful to be able to trigger the automatic sending of a Customer Support Survey through a method other than a ticket closing. For ex...Leia mais
Sean_AGI on Junho 07, 2018
See what users are searching for in knowledge base
I've reached out to HubSpot support to get the Google Analytics workaround for this, but it would be great if there was a built-in way to see what users are searching for in the knowledge base. Ultimately, we want to know when users are searchi Leia mais
Responder Idéia Knowledge Base
9 avaliações positivas
7 Respostas
ColeGailus
HubSpot Employee
Agosto 07, 2018
I would like to suggest that this idea be extended to include the site search module as well. It would be helpful to know what visitors to a site a...Leia mais
Ver posts mais recentes
Marque conteúdo para acesso rápido às suas conversas mais úteis.
Primeiros passos
Todos têm que começar em algum lugar! Por que não começar sua jornada nos contando um pouco sobre os seus interesses?
Apresente-se

Seguindo

Conectar-se com outros membros é uma das melhores maneiras de aproveitar ao máximo a sua experiência. Aqui estão algumas pessoas para começar.
Emblemas da Comunidade

Meus grupos

Encontre o seu pessoal participando de grupos baseados em interesses em comum. Veja alguns dos nossos favoritos do momento e fique à vontade para
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.