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TShma
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Member since ‎Aug 21, 2022
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Tomer Shmaya

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JustinSchmidt on March 02, 2022
How can I find the ID of a particular inbox conversation?
My company uses the Hubspot conversation inbox to reply to all incoming leads, be it via email or form submission. I would like to include a link to the form/email in a Slack message that includes the text of the message. How do I link to read more
Reply Discussion
2 upvotes
8 Replies
TShma
Contributor
February 14, 2023
Can you share those ideas? we're looking at the same issue.
TShma on February 09, 2023
Automatic association to Contact by phone
We use form-submission to automatically create tickets and thus associate them with the relevant contact. Yet, we create the forms in the background (API) and not a logged-in user submits it. What Hubspot does automatically, is associating the Ticke read more
Reply Discussion
0 upvote
3 Replies
TShma
Contributor
February 12, 2023
Hi Kristen, Yes, we're looking for a way to associate new tickets - automaticallly - to relevant contact with the same phone number (and not manu...read more
TShma on February 09, 2023
Automatic association to Contact by phone
We use form-submission to automatically create tickets and thus associate them with the relevant contact. Yet, we create the forms in the background (API) and not a logged-in user submits it. What Hubspot does automatically, is associating the Ticke read more
Reply Discussion
0 upvote
3 Replies
TShma
Contributor
February 12, 2023
Hi Kristen, Yes, we're looking for a way to associate new tickets - automaticallly - to relevant contact with the same phone number (and not manu...read more
Solved
TYona on January 11, 2021
Associate Ticket to contact
Hi I am trying to associate between a ticket to a contact using the hubspot api - node.js but having trouble would apreciate for an example on how to do it. Thanks!
Reply Discussion SDK
1 upvote
8 Replies
TShma
Contributor
February 09, 2023
This is an old thread and I'm sure it was solved, yet if someone arrives here with the same issue, you should have supplied the ticketId and the cont...read more
Astroraf on January 31, 2023
Matching Ticket to Contact
I am using Python to extract the data from HubSpot with the Private App API calls. I am using the Ticket and Contacts to load into dataframes within my python environment. Tickets give me these key attributes: archived archived_at as read more
Reply Discussion Analytics Tools Tickets
0 upvote
6 Replies
TShma
Contributor
February 05, 2023
You should use the Associations API where you specify which object types (Contact and Ticket) you look for, and specific id of one of them (for ins...read more
cweimert on May 10, 2021
Create filter for Companies without an open task
It would be beneficial to have a filter in the task view to pull up companies / contacts that do not have an open task associated to their record. This provides more insight in a larger database.
Reply Idea Tasks
19 upvotes
7 Replies
TShma
Contributor
December 29, 2022
+1 for Deals also. Much needed for our reports to identify Deals with Tasks, and even would be better while filtering according to properties on t...read more
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