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JasonK1
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Member since ‎Aug 10, 2022
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petersherlock93 on January 22, 2021
Sort CES, CSAT performance by ticket assigned. Please make CES/CSAT sortable by ticket owner.
Who is the feature for? Service hub users. What is their goal ? To track the indivdiual performance of service team users, sortable by team, or individual team performance. What value will this add? We have different service offer read more
Reply Idea Feedback Surveys
22 upvotes
10 Replies
JasonK1
Participant
November 07, 2023
Zendesk offers this as well. The way we liked to use the Zendesk offering was to regularly review all those tickets that had a bad rating attache...read more
Makkers on May 22, 2023
Translation for Service hub tickets
Having tickets come into Service Hub from all over the world. A consistent translation feature is requested. This is available on Zendesk
Reply Idea Tickets
2 upvotes
1 Reply
JasonK1
Participant
June 06, 2023
unbabel told me that they were maybe going to have an integration in a year or so. The representative couldn't provide any confidence on whether they...read more
JasonK1 on October 11, 2022
Manage Duplicate Contacts allows for certain domains to be excluded
There are a number of third-party tools that create similar emails that are essentially junk. I'd rather not spend time combing through them when reviewing duplicates, so I'd like to flag domains to not be considered. For example, cp20.com is a read more
Reply Idea Contacts & Companies
0 upvote
0 Reply
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