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JasonK1
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Member since ‎Aug 10, 2022
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JasonK1 on June 02, 2025
Hubspot tickets linked in Slack have reply thread and ticket comments synced
A common workflow at our company is that someone will post a support ticket from Hubspot into Slack to get help from a relevant team. We would ideally like the replies on the Slack thread created by that post to be synced to the ticket and for s read more
Reply Idea Integrations
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JasonK1
Participant
April 02, 2025
Reply to How to view form content in lead object in Sales Workspace
I saw that more information is available in the lead record now under "Previous activities" - this is great! The form information still isn't visible...read more
JasonK1 on March 26, 2025
Allow granular control of AI functionality - to remove AI helper icon
Once AI capabilities are enabled, all users see AI functionality. Some complain that they don't want to see it, especially the helper icon that appears in text boxes. See below. It would be nice to have the ability to disable AI function read more
Reply Idea Conversations
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JasonK1
Participant
February 18, 2025
Reply to How to view form content in lead object in Sales Workspace
Hi Diana, Thank you for your response. In opening this particular thread, I was trying to address a different point, which comes from that same s...read more
JasonK1
Participant
February 18, 2025
Reply to How to view form content in lead object in Sales Workspace
Yes. The attached shows the section I'm referring to. I'm sorry I can't show a similar screenshot from the Prospecting Workspace where we used to be ...read more
JasonK1 on February 17, 2025
How to view form content in lead object in Sales Workspace
In the Prospecting Workspace, it used to be possible to view the content of a form submission in the Recent Communications or Recent Activities sections. Now, with Sales Workspace, the best you can do is associate a Form Submission with a Lead O read more
Reply Idea Best Practices Enterprise How-To Sales
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