I know how great bulk publishing of website/blog pages is so now can we please get bulk publishing for knowledge base? It will save SO much time for people who migrate and don't want to publish right away.

I've contacted support for this and they pointed me to making this Feature Request. I'd love the option for a client to see the original ticket description they submitted in their customer portal that doesn't require me to do this workaround found b 続きを読む

Hi team! Worked with a customer today who had the following suggestions for our Customer Portal tool. I think these suggestions would greatly benefit our customers and their customers in turn. 1. Customers who open tickets via the portal should b 続きを読む

Hello, we would like to add functionality to customize the fields on the Ticket Listing Page of the Customer Portal. Currently, the fields are limited to ID, Subject, Created, Last Activity, and Status . Our support team is about to bring the Cu 続きを読む