Profile

DMcCaskill
Participant
Member since ‎Jul 5, 2022
Message
  • solutions
    0
  • Replies
    1
  • Upvotes Given
    12
  • Upvotes Received
    15
  • Ideas
    1

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Donald McCaskill

This user hasn't created a bio yet. Edit your own profile here!

Activity

DMcCaskill on January 03, 2024
Threading email replies in a ticket based on ticket rather than message ID
The desired behavior is for any emails sent to a customer from a ticket should have all replies from that customer threaded to the same ticket. When I spoke to Hubspot support on this issue, they said the message ID was determined by the original read more
Reply Idea Marketing Emails Tickets
15 upvotes
2 Replies
DMcCaskill
Participant
November 01, 2023
Reply to Export Line Items
The link for the tool no longer is active - goes to a "That page is nowhere to be found" error.
DMcCaskill
Participant
September 19, 2023
Reply to Add the ability to hide fields in custom feedback surveys
I either need to have a way to add query strings or UTM parameters to a feedback survey as a hidden field, or add feedback survey question types into...read more
DMcCaskill
Participant
May 03, 2023
Reply to Fix user permission report/export to reflect actual permissions.
We have a complex permission schema to support data privacy segregation across teams. Having the ability to report on the permission sets created, ...read more
DMcCaskill
Participant
October 04, 2022
Reply to Ticket search to include email content
Would love to be able to search on associated contact info to the ticket as well!
DMcCaskill
Participant
October 03, 2022
Reply to Prevent certain Sales users from editing Products
Adding on to the above ideas - Need a way to limit visibility of line items or folders in the product library by team or user.
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.