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Zaridan
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Member since ‎Jun 30, 2022
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  • Upvotes Given
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  • Upvotes Received
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Activity

Zaridan on December 15, 2023
Open a chat on behalf of a client
We are moving from Intercom to Huspot for supporting our customers, and will have chat in our app. With Intercom we could open a chat for a client, and they would see the chat open up to be able to carry on a conversation. I understand this read more
Reply Idea Conversations
0 upvote
0 Reply
Zaridan
Participant
November 22, 2023
Reply to Copy property to "notes" tab at the top of a contact/deal/company
Agreed, it would be beneficial to be able to copy content from Properties into a Note.
Zaridan
Participant
November 21, 2023
Reply to Allow chats to be left unassigned when the contact owner is away.
I was directed to this post by support to share my input for this as a feature request. I am very suprised that this is not something doable toda...read more
Zaridan on November 20, 2023
Help Desk Beta - Allow setting to prevent ticket creation for every inbound conversation
Hello, Please condiser a setting in Help Desk that will allow us to not have a ticket created with every inbound conversation. Our inbound support team does not need a ticket for everything, and the default behavior of creating a ticket for read more
Reply Idea
10 upvotes
2 Replies
Zaridan on October 16, 2023
Allow creation of custom Conversation Properties
Please.
Reply Idea Properties
0 upvote
1 Reply
Zaridan
Participant
February 13, 2023
Reply to How to create repeated check-in tasks based on book of business segment
Thanks for the input, Karsten. I appreciate it.
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