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LMannak
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Member since ‎Jun 28, 2022
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Lizette Mannak

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LMannak
Member
January 03, 2023
Reply to Split Tickets in separate Tickets
An essential feature for a ticket system. Is there any update on development?
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LMannak on November 10, 2022
Aircall x Hubspot tickets: merging tickets
Hi all! We have recently moved our support to the Service Hub, using the Aircall integration. We currently have it set up, so that any inbound calls (connected or missed) are creating a New ticket. However, customers often call multiple times ab read more
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LMannak
Member
July 18, 2022
Reply to automatically close chat conversation by time
Would be nice to automatically close conversations after a certain period of inactivity, to keep the inbox clean and tidy. Especially for bot convers...read more
LMannak
Member
June 28, 2022
Reply to Multiple Knowledge Bases
Hi there, wondering if this is something that is picked up in the roadmap in the meanwhile?
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