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LMannak
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Member since ‎Jun 28, 2022
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Lizette Mannak

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rwolupo on September 30, 2020
it would be helpful if conversations can be closed automatically after a certain time if there is no further input
15 upvotes
8 Replies
Member
August 24, 2022
Agree, this would be very useful
Brandonbaker on September 17, 2018
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
686 upvotes
187 Replies
Member
September 05, 2022
+1 for this idea. We've got multiple university partners and each needing their own knoweldge base based on the respective policies and procedures w...read more
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