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CMcNeil
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Member since ‎Jun 16, 2022
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Cheryl McNeil

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MarketingSarah on February 25, 2020
Add Ticket ID to Ticket Name/Subject Line
When a new ticket is created because of an email automatically the subjectline becomes the ticket title. It would be so helpful if the ticket ID was automatically placed after the ticket title and also the subjectline. That way a ticket can easily b read more
Reply Idea HubSpot Support Tickets
35 upvotes
10 Replies
CMcNeil
Member
June 30, 2023
Yes we were able to get this figured out. And now we have ticket numbers. So much better.
MarketingSarah on February 25, 2020
Add Ticket ID to Ticket Name/Subject Line
When a new ticket is created because of an email automatically the subjectline becomes the ticket title. It would be so helpful if the ticket ID was automatically placed after the ticket title and also the subjectline. That way a ticket can easily b read more
Reply Idea HubSpot Support Tickets
35 upvotes
10 Replies
CMcNeil
Member
June 30, 2023
Yes we were able to get this figured out. And now we have ticket numbers. So much better.
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