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juangonzco
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Juan Gonzalez

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sd_elm on January 04, 2019
Auto create ticket for chat conversations
Our organization utilizes the auto create ticket for new email messages to help manage trends and reporting. While there are some canned reports for live chats, it is difficult to gleam WHY clients are chatting. To help rectify that, for now I have read more
Reply Idea Conversations Tickets
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juangonzco
Member
June 01, 2022
is it posible to do the opposite? I mean, for each ticket created in any pipeline start a conversation? or at least have the ability to create a ...read more
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