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FHolbrook
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Member since ‎May 31, 2022
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Flint Holbrook

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Herschel on May 09, 2019
Assign Ticket Owner to Associated Conversation
Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
Reply Idea Conversations HubSpot Support Tickets
169 upvotes
60 Replies
FHolbrook
Member
August 08, 2022
This one must take a **bleep** load of planning. They've been hard at it now going on 2 years.
Herschel on May 09, 2019
Assign Ticket Owner to Associated Conversation
Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
Reply Idea Conversations HubSpot Support Tickets
169 upvotes
60 Replies
FHolbrook
Member
August 08, 2022
This one must take a **bleep** load of planning. They've been hard at it now going on 2 years.
DerrickCameron on June 22, 2020
Add team signature when sending from shared email outside of Conversations
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I read more
Reply Idea Connected Email
154 upvotes
74 Replies
FHolbrook
Member
May 31, 2022
This is a must have. We just started with hubspot and I never thought I'd need to diligence how email signatures work on the support desk. We need mo...read more
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