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lucidheart
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Member since ‎May 27, 2022
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Brandonbaker on September 17, 2018
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
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Participant | Partner
June 29, 2022
We would love to see this! Settings are a bit tricky in terms of keeping articles private or not, so an easier way to divide a KB would be by public-...read more
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