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JamieWilde
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Member since ‎May 26, 2022
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JamieWilde
Member
June 02, 2025
Reply to Setting for "Working hours" for ServiceHub
Hi @hhiggins , For our organisation, the need for a blanket working hours settings has mostly been for reporting purposes. As an example, one re...read more
JamieWilde
Member
April 25, 2024
Reply to More flexibility in service SLA
Absolutely! Even if a customer creates a ticket via email, we might respond by calling that user and closing the ticket shorty afer, as apposed to re...read more
JamieWilde
Member
February 19, 2024
Reply to Activity Based Workflows
Upvoted and followed, this feature would massively benefit us!
JamieWilde
Member
October 28, 2022
Reply to Setting for "Working hours" for ServiceHub
Completely agree, this is something a lot of our teams have requested independently as it was in our old CRM system.
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