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Sascha en Abril 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a Leer más
Responder Conversación Conversations Tickets
1 Me gusta
5 Respuestas
Sascha
Colaborador
Marzo 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...Leer más
mariahedges en Julio 25, 2018
Private or hidden communication subscription type
It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone. For example this could be used for an internal employee newsletter who would have a subscription category that Leer más
Responder Idea Contacts & Companies Marketing Emails
256 Me gusta
97 Respuestas
Sascha
Colaborador
Marzo 02, 2024
Thanks Markie, that is very good to hear!
Ave_Ls en Agosto 24, 2020
Subscription hiding on subscription preference page
Let's imagine: you sell B2C and B2B software/products. For every product, you have a different funnel with email subscription support. There are 3 subscription types: sales subscription, marketing emails and service subscription in B2B, and only mar Leer más
Responder Idea Marketing Emails
39 Me gusta
7 Respuestas
Sascha
Colaborador
Junio 16, 2023
The solution is called freshworks.com
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Sascha en Abril 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a Leer más
Responder Conversación Conversations Tickets
1 Me gusta
5 Respuestas
Sascha
Colaborador
Marzo 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...Leer más
Resuelta
Sascha en Abril 20, 2023
Tickets vs. Conversations vs. Tickets vs. Conversations vs. Confusion
Hi, I am new to the Service Hub and the ticketing feature confuses the **bleep** out of me. There appears to be so much overlap with the Conversations feature, and both seam to mingle with each other. A conversation opens a ticket that is also a Leer más
Responder Conversación Conversations Tickets
1 Me gusta
5 Respuestas
Sascha
Colaborador
Marzo 13, 2024
While this sounds pretty exciting and exactly what I had envisioned, the fact that you make this available to Pro and Enterprise customers only is a ...Leer más
Anton en Febrero 12, 2021
Drag & Drop functionality for Blog Posts
As all of you might know the current blog post is just a simple rich-text which is fine for general posting. But many of our customers want a flexible solution. Like multi-column grids with different content-types like images, text, accordions/toogl Leer más
Responder Idea Blog CMS Development Tools
126 Me gusta
40 Respuestas
Sascha
Colaborador
Noviembre 21, 2022
@yaisah thanks for sharing this exciting update. I would definitely be interested in trying it out immediately, even if it is only "half-baked" yet...Leer más
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